Strong manager-employee relationships may improve performance

UK company Chartered Management Institute conducted a survey which revealed that 39 percent of employees in the country are feeling intense stress at work, and experts are saying that one-to-one communication may help.

YouAtWork.com reports that the communication gap between management and staff members may lead to a loss of workers’ confidence in their company, which can heighten feelings of tension as well as reduce productivity.

Programs that help strengthen the relationships between higher and lower level employees may help alleviate this effect.

“I think employers should be putting in place programs and services to improve resilience and actually teach people the skills for resilience,” said employee wellness expert Kevin Friery, quoted by the source.

News provider Chron.com reports that a healthy relationship between managers and workers is key to a strong organization. Employees rely on their superiors for guidance and direction, so open discourse can be integral to optimal productivity.

Employee wellness programs that help workers with stress management may send a signal to staff members that their organization is looking out for their health and well-being, thereby strengthening trust and employee performance.

Workplace bullying: A worldwide problem

A few decades ago, sexual harassment was a common workplace issue. Over the years, programs were put in place to protect workers from its impact. However, the 2011 Work, Stress and Health conference addressed a different problem contributing to workplace stress, namely bullying. The website Management-Issues.com reports that in the U.S., bullying is now four times more prevalent than sexual harassment.

The site defines workplace bullying as threats, innuendo or deliberate isolation of a colleague. A May Monster Global poll found that this is a worldwide problem.Of 517 workers surveyed across the globe, 64 percent admitted to being bullied, either physically or emotionally, to the point where it was affecting their job performance, according to the website.

The Workplace Bullying Institute is a non-profit dedicated to helping those who feel alienated at work. The organization recommends a three-step approach to dealing with a workplace bully. First, admit that you are being bullied, second, take time off to plan a strategy against the him or her and, finally, expose the harassing person to your employer and demand that action be taken.

Layoffs may exacerbate workplace stress

An article in the New York Daily News suggests that employees who are “lucky” enough to keep their jobs while their organization makes layoffs may be worse off than the individuals who get cut.

The writer, Carolyn Kepcher, cites the findings of a book titled Turbulence: Boeing and the State of American Workers and Managers, in which researchers infiltrated a company to observe what happens to employees who stay with an organization that is handing out pink slips.

The investigators found that the workers who kept their jobs had higher rates of binge drinking and depression, when compared to individuals who were laid off.

However, Kepcher points out that adversity oftentimes leads to change.

“Hard times call for innovative solutions, which often means a willingness to let go of cherished routines and processes in favor of ones that work with far less people,” she wrote.

This is not to negate the intense effects of workplace stress that can occur in unstable times. The Canadian Centre for Occupational Health and Safety reports that anxiety can take a toll on a person’s physical and mental well-being.

As a result, organizations that are experiencing layoffs may want to consider employee wellness programs that provide stress management techniques to staff members who remain a valuable asset to the company.

Nurses experiencing low levels of job satisfaction

In a survey conducted by AMN Healthcare, a staffing and management agency, researchers found that about one-quarter of nurses have plans to make a job change within the year.

Additionally, the results revealed that job satisfaction among registered nurses (RNs) is about 58 percent, a drop from 66 percent recorded in 2010.

“If nurses change jobs in large numbers – as they say they will in our survey – that may increase nurse vacancy thus putting stress on staffing resources. That, in turn, would impact patient care outcomes,” said AMN spokesperson Ralph Henderson.

A total of 32 percent of nurses surveyed said they planned to either get out of the industry entirely or switch to a less demanding role.

Previous research has shown that healthcare professionals experience significant workplace stress due to long working hours and the pressures of keeping patients healthy.

Results of this survey suggest that many RNs may benefit from employee wellness programs that provide tools and resources for stress management. This may help organizations to retain their valuable, experienced employees who may be close to burnout.

Scientists identify most common time of day for workplace accidents

A study from researchers at the University of Burgos in Spain has revealed that employees are more likely to have a fatal accident during early afternoon and lunchtime hours than any other time of the day.

While workers had a higher chance of experiencing an accident during the morning hours, such mistakes were not as liable to be deadly. A total of 18.2 percent of falls or injuries happened around lunchtime, but such incidents accounted for 29.4 percent of total workplace deaths.

“Workers should be informed of these risks, and [government officials] should make greater efforts to promote preventive measures in the construction sector, such as continuous shifts,” said lead author Miguel Camino L.

Spanish researchers identify three causes of workplace burnout

Extensive studies have shown that a happy, fulfilled, stress-free employee is a productive worker who is loyal to their organization.

Now, researchers at the Aragon Institute of Health Sciences in Spain have identified three factors that often stand in the way of employee wellness.

One type of burnout stems from a staff member being overworked, which the authors defined as working more than 40 hours per week. They referred to this subset as “frenetic.”

The second category they identified the “under-challenged” worker. These employees often have occupations which require them to do tedious, non-stimulating jobs that offer no opportunity for advancement.

According to the authors, employees who are “worn out” are those who have held the same position for a long period of time. As a result, they begin to get lax about their responsibilities and get stuck in a rut due to a lack of recognition from supervisors.

“Having a family, partner or children can act as a protective ‘cushion,’ because when people finish their day at work they leave their workplace worries behind them and focus on other kinds of tasks,” said lead author Jesus Montero-Marin.

Improved computer systems may reduce workplace stress for IT employees

Nearly every worker knows about the stress that can arise when technology fails, but employees who work in information technology (IT) likely have it the worst, according to a recent study conducted by Diskeeper Corporation.

A total of 400 employees were surveyed, and the results reveal that the top stressors among IT workers include computer stalling, system crashes, lost data, help desk calls and other technological failures and errors.

“These problems hamper IT managers and companies in one form or another on a day-to-day basis. Any solution which can comprehensively address them should be paramount,” said Diskeeper spokesperson Thomas Doria.

These findings suggest that organizations should be sure to keep their systems updated and free of unnecessary files in order to keep things working smoothly for IT workers, who can be integral to a company’s basic operation.

Employees more concerned about workload and time pressure than money or job security

One would think that during an economic recession American workers would be stressed about keeping their jobs or taking a pay cut, but a recent survey suggests that a bigger source of anxiety is unmanageable workloads and a lack of time, according to Work+Life Fit Reality Check.

The findings indicate that an estimated 29 percent of employees are worried that they have too much work to finish and not enough time to complete it, while 21 percent of surveyed workers said they were concerned about reduced pay and just 16 percent reported fears of job loss.

“Organizations and employees must move forward together, taking a hard look at what, how, when and where work is best performed; how technology can support – not overwhelm – that work; and why they should champion flexibility as an operational and financial tool,” said the company’s CEO Cali Williams Yost.

A total of 637 employees were surveyed by phone, with the majority reporting that a lack of work-life flexibility can affect health, morale, productivity, focus, company loyalty or creativity.

Even bees feel ill effects of stress

When a honeybee is exposed to a stressful situation, it tends to look at life with a less-than positive attitude, according to researchers at Newcastle University.

Further examining stress and how it affects an individual’s physical and mental conditions, the team of scientists put half of a group of bees in a situation that mimicked what would occur if their hive were being attacked by a honey badger.

When compared to insects that endured no trauma, the stressed-out bees were less likely to try to drink a liquid which smelled bitter. The researchers concluded that the traumatizing event made the honeybees less optimistic.

“Bees stressed by a simulated predator attack exhibit pessimism mirroring that seen in depressed and anxious people,” said lead author Geraldine Wright.

Study authors noted that the bees’ response to stress was much like that seen in humans, dogs, cats and rodents

Organizations may need to work hard to retain talent during a recession

The GfK US Employee Engagement Benchmark 2011 Survey findings recently revealed that talented and educated employees are the most stressed and therefore may be more likely to leave a company at the end of the economic recession.

The researchers reported that employees who hold PhDs are the most engaged in their careers – at about 38 percent – but that they also feel the most pressure about job security, long hours, resources and maintaining a work-life balance.

During a recession, companies have a tendency to cut corners and do not make investments in employee wellness. Authors noted that this may lead to disengagement of talented employees, who would be likely to seek job opportunities with other organizations when the recession ends.

“Engaged employees are a companies’ most valuable asset, and addressing the pressures that more educated employees face is crucial to keeping them engaged and not seeking employment elsewhere,” said Thomas Hartley, vice president of GfK Customer Loyalty and Employee Engagement.