Simple, practical, evidence-based tools: to manage the stress response in the moment.
A strikingly different culture of genuine care: individuals build resilience and respond in new ways to change and emotional challenges with more presence, flow, flexibility and connection.
Valuable best practices developed over 20 years: to sustain engagement and achieve cultural shifts.
Return on investment with measurable outcomes: improvements in communication, teamwork, employee satisfaction, staff retention and patient satisfaction; reductions in new hire drop-out rate, sick time, health care claims costs.
Supports existing initiatives: easily integrated with existing initiatives or launched as a blended Caritas HeartMath™ program with our featured alliance, the Watson Caring Science Institute.
We felt that HeartMath, with its heart-centered methods, gave our staff a technique and tool to connect them to Dr. Watson’s caring theory. The Caring Theory and HeartMath complement each other and together, they give you a more robust way to approach a caring environment.
Statistically significant reductions in Stress Related Measures (p < .001) Fatigue, anxiety, depression, anger management, resentfulness
HH-CAHPS “rate agency 9 – 10” scores improved 1.7 percentage points – to 83.6%. *
Caring Science and HeartMath™ was an effective leadership strategy to support the Continuum and its staff within a constantly evolving healthcare environment
* Member satisfaction with care was measured using the Home Health Consumer Assessment of Healthcare Providers & Services (HH-CAHPS)
We have experienced very positive results from the use of HeartMath in our organization and realize the importance of incorporating HeartMath’s program into our culture. We continue to reach our goal of exceptional performance by lowering the stress of our employees, which increases the quality of care our patients receive and overall patient satisfaction.
The tools help me on the spot in crisis or in unexpected situations where I need to stay un–rattled.
Using HeartMath, I have been able to manage my stress better. Moments when I usually feel my heart rate elevate, my face flush and my nerves stand on end have now changed to moments where I feel more in control, moments where I feel I can make a clear decision and feel good about it.
Decreased frequency of migraines, decreased low back pain, decreased shoulder tension.
Positive results are already trending. Typically there is a spike in stress levels at month 6. This is the first time stress levels have slightly decreased at month 6. Our VP of HR said every employee should attend this workshop.
“Employee satisfaction equals patient satisfaction.” – CEO
We have heard countless stories from our HeartMath-trained staff, thanking us for giving them tools that have helped them make a personal difference in the organization. The techniques have helped leaders and staff in the following situations: decreasing patient anxiety, improving patient safety, providing performance feedback and dealing with conflict, and increasing creativity, innovation and ease in communications and decision making. Even more importantly, we see life as a remarkable journey. We continue to hear how our HeartMath-trained staff have used these techniques with their loved ones at home to help provide an appreciative and supportive environment. We see our employees as caregivers – and the HeartMath program allows us to care for them!
The completion of the pilot project clearly demonstrated both a direct benefit for staff and the transferability of the HeartMath Revitalizing Care program to the UK health provider context.
|My life is deeply fulfilling||13% increase|
|I am peaceful||16% increase|
|I am fatigued||27% decrease|
|I am worried||21% decrease|
|Experience body aches||18% decrease|
Our LiveWell team trained over 1,000 employees. We celebrate the dramatic improvements in our staff’s quality of life. They feel less fatigued, less worried, have fewer body aches and pains, are more at peace and describe their lives as more fulfilling. All HeartMath participants earn 150 LiveWell Points.
Delays in GI lab schedule – had to go tell room full of families in waiting room about the 1.5 hour delay. I used Quick Coherence Technique, calmed down, spoke clearly and was relaxed. Families took it well and I walked away thinking: that went well…
HeartMath has given us tools to make the difference between required courtesy and genuine care. As a result, we have achieved our benchmarks in patient satisfaction and employee satisfaction excellence. Without HeartMath, we could not have reached our potential.
Obviously, we have been pleased with HeartMath.
In a meeting with a mother reciting a litany of ill-focused complaints, I grew frustrated – but I consciously stilled my impulse to react and practiced one of the HeartMath tools in the moment. Now, with my breathing and emotions calmed, I began to hear the woman in a different way. Her problem, I realized, wasn’t with the quality of care – it was her own apprehension at the approaching release of her baby from the preemie unit. Once I understood how frightened she was, I was not only able to stay calm myself, but to calm the woman.
I feel much more relaxed and I have more energy. I feel that I can give even better care to my patients.
We want to help our employees learn how to better manage their stress. In return, our employees’ success in this program will help us reach our goals of reduced sick-time, increased employee morale, more coherent communication, optimal mental clarity and creativity, and ultimately greater patient satisfaction.
Leadership program, trainer certification, patented technology, research measurements, sustainability program