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Showing 116 articles under the "emWave Pro" category:

HeartMath USB-C Sensor
Sep 30, 2021
At this time, the HeartMath USB-C sensor is limited to Android mobile devices, Windows and Apple computers only.

emWave PRO - FAQ
Nov 04, 2020
A comprehensive, descriptive list of Frequently Asked Questions regarding emWave PRO.

How to add a personal Soundtrack to the emWave program.
Nov 03, 2020
Using your personal music soundtracks with the emWave program.

Registering Your Product
Nov 02, 2020
Instructions on how to Register your emWave product.

emWave Pro Plus Assessment Assistance
Nov 02, 2020
Here’s a variety of resources that can help you learn more about HRV and the emWave Pro Plus assessments.

(Power) Spectrum Average
Nov 02, 2020
Interpreting the (Power) Spectrum Average in the emWave program.

emWave PRO Plus Features
Nov 02, 2020
This is a download link to a .pdf file illustrating the features of the emWave PRO Plus features.

What do the stars mean when reviewing past session data?
Nov 02, 2020
Reviewing session data feature.

emWave Pro Plus Assessments - Research Q&A
Nov 02, 2020
Here are answers to questions, regarding the science of the Assessments feature, that have been answered directly by Dr. Rollin McCraty, Director of Research for the HeartMath Institute.

Adobe Flash Player for Sierra, High Sierra, Mojave and Catalina
Nov 02, 2020
Use this solution for Flash Player issues resulting from an older version of Flash.

emWave Pro/Pro Plus/emWave2 Training Options
Nov 02, 2020
Schedule of live emWave Training Classes and other emWave training options.

emWave USB Fix for Windows 8.1 and Windows 10
Nov 02, 2020
This solution is applicable to both the emWave2 Enumeration issue (two blue lights flashing) and the emWave program crashing issue with Windows 8.1 and Windows 10.

Nov 02, 2020
Both the emWave PRO and the emWave2 handheld unit, offer Tones to indicate changes. It may be your Coherence Level, a Reward or power management.

Visual C++ Error
Nov 02, 2020
The emWave software for Windows (both PRO and e2 versions) needs the 2010 MS Visual C++ redistributable to run. You may see this message during install.

How do I update my emWave software?
Nov 02, 2020
Instructions on how to update your emWave software.

Managing and using the Challenge Levels in the emWave Program
Nov 02, 2020
Using the Challenge Levels in the emWave program.

Replay a Session
Nov 02, 2020
This solution article is a step-by-step procedure for using the Replay HRV Session feature in the emWave program.

Dual Drive Game User's Manual
Nov 02, 2020
Here is a download link to the Dual Drive User's Manual.

My Heart Cloud icon is greyed out
Nov 02, 2020
How to connect your User account to the emWave program.

How to manage Annotations to the HRV screen for a recorded session.
Nov 02, 2020
Use this Solution for learning to Annotate specific points on the Session Graph.

What is the Coherence Coach?
Nov 02, 2020
The Coherence Coach is one of the key training components of the emWave PRO system.

I'm having trouble with the emWave Games on my Mac
Nov 02, 2020
The MacOS's High Sierra and Mojave, block the loading of the emWave Pro Games and Visualizers. Use this solution to install the Mac Applets stand-alone games.

Why can't I see the Mandala View?
Nov 02, 2020
The Mandala View has a minimum Operating System requirement.

How do I reset my HeartCloud password?
Nov 02, 2020
Step-by-step instructions on how to reset your HeartCloud password.

Achievement Scores
Nov 02, 2020
Explanation of Achievement Scores and the relationship to Coherence.

Instructions for using HeartCloud
Nov 02, 2020
Have you started using the HeartCloud? If you are having difficulties, you can download step-by-step instructions for using the HeartCloud here.

Heart Rate Variability Overview
Nov 02, 2020
Here you can download a .pdf document of the Heart Rate Variability Overview. This is a comprehensive explanation of Heart Rate Variability and it's affect on the human nervous system.

Sharing Session Data from the HeartCloud with your Practitioner
Nov 02, 2020
This is an important feature for use with your Clinician or Practitioner.

Simultaneous comparisons of emWave PRO and Inner Balance data
Nov 02, 2020
Attempting to make a simultaneous comparison of session data being accumulated by the emWave PRO program and the Inner Balance Trainer app is not recommended or supported by HeartMath Technical Support. Neither is it indicative of a defective product.

How to view the raw Inter-Beat Interval (IBI) data
Nov 02, 2020
Viewing the raw Inter-Beat Interval data can be of importance to researchers and those users who are familiar with this data and can interpret the data.

Resonant Frequency
Nov 02, 2020
Using HeartMath products to determine your resonant frequency for Coherence optimization.

How to Register and Sync to HeartCloud
Nov 02, 2020
Tips on how to Register and Sync to your HeartCloud account.

HeartMath Library
Nov 02, 2020
Use this link as an invitation to view the HeartMath Library.

HeartMath Health FAQ
Jan 21, 2020
A summary of informative questions regarding the use of HeartMath products and your health.

Using the Breath Pacers
Jan 21, 2020
Everyone has their own natural breathing pace which is comfortable for them.

Games FAQ
May 14, 2019
Factoids on using the Games in the emWave Programs.

How do I find my computer's configuration and system information?
Apr 12, 2019
Occasionally, you may be asked by HeartMath Technical Support to send us a copy of your computer's system information so we can diagnose any conflicts or difficulties there may be with the emWave program.

macOS Mojave Crashes the emWave program
Apr 02, 2019
I have just upgraded to macOS Mojave and the emWave program keeps crashing.

What are the minimum system requirements for running the emWave program?
Apr 02, 2019
Basic System Requirements for using the emWave Programs.

How do I find my macOS configuration and system information?
Apr 01, 2019
macOS system information

Games Screen Resolution Tip for OS Mojave
Mar 18, 2019
High Resolution systems such as Retina display, will show you a truncated screen display of the Games and Visualizers.

The Difference Between Sampled IBI and Live IBI Data
Jan 29, 2019
IBI definitions

Creating a new User Account for the emWave HeartCloud
Jul 18, 2018
It’s easy to create a free, new User Account in the HeartCloud.

How do I switch between different views in emWave Pro, like HRV or Pulse Wave?
Jun 07, 2018
While on the Session Screen of emWave Pro, you can switch the view to see different forms of Coherence measurements.

Copying and Installing the emWave program to a USB Thumb Drive
Jun 07, 2018
How to copy the emWave program for use on a different computer.

I see blue lines in my HRV graph display; what do those mean?
May 25, 2018
The blue lines represent overriding the currently visible measuring parameters.

Heart Rate Variability in relation to Coherence Scores
May 25, 2018
The coherence scores are based on how symmetrical the wave-like HRV pattern is.

How to customize the Pictures in the My Inspiration visualizer.
May 25, 2018
Instructions for customizing the My Inspiration Visualizer.

Reviewing past Sessions
May 25, 2018
In order to review past session data, click the Review Progress icon at the top center of the screen on the emWave program.

Mac SPX, Activity and Console Logs
May 25, 2018
How to provide vital system information to HeartMath Technical Support.

emWave PRO HIPAA statement
May 25, 2018
HIPPA Requirements

How do I adjust Session Length?
May 25, 2018
Adjusting the Session duration.

How do I manually check for updates?
May 25, 2018
This is the procedure for updating the emWave program.

How do I access the Games, Coherence Coach or Visualizers?
May 25, 2018
Click the Hot Air Balloon icon to see the games in emWave.

emWave hardware compatibility
May 25, 2018
emWave hardware and software purchased together will work as expected.

HRV graph view
May 25, 2018
The latest versions of emWave PRO and emWave2 have changed how the HRV graph of completed or reviewed sessions are displayed.

I'm using a USB Hub and my Sensor is not working correctly.
May 25, 2018
Using a USB Hub with the emWave products.

I updated the emWave Pro program, it asked for my registration number again, and now my Session Data is gone.
May 25, 2018
It's possible that you have more than one emWave database file.

emWave PRO and the emWave2 program
May 25, 2018
You do not need the emWave2 program, if you have emWave PRO.

How do I tell what version of the emWave program I have?
May 25, 2018
The location of the emWave version number within the software.

How to convert a song in iTunes to the MP3 format.
May 25, 2018
To add a soundtrack to the emWave program, it has to be in one of these formats, .mp3 and .wav

How to convert an emWave Pro data file export in JSON format to an Excel-readable format
May 24, 2018
Converting emWave Session data to an Excel readable format.

Scroll through Sessions on the Progress View
May 24, 2018
You can also scroll through sessions by simply using the right and left arrow keys on your computer.

I am having difficulty registering Dual Drive or Tropical Heat
May 24, 2018
Tips on how to register your copy of Dual Drive or Tropical Heat.

Tips on using a GamePad controller
May 24, 2018
Using a Game Pad controller can enhance your experience with Dual Drive and Tropical Heat.

Dual Drive only lists Basic Race and one car
May 24, 2018
Please uncheck the option in Options - Levels Progress in Order.

How is the emWave system different from other stress management devices?
May 24, 2018
emWave doesn't simply measure heart rate. It measures the varying space in between your heart beats known as Heart Rate Variability (or HRV).

File in Use/Cannot be Deleted
May 24, 2018
In rare cases you may see this message while uninstalling or upgrading emWave PRO or emWave2 on Windows.

How to Print and or Convert a previous session to a .pdf file
May 24, 2018
Instructions and tips on how to print a Session to a .pdf file.

Game Error code
May 24, 2018
Make sure that you exit games when you are finished playing them.

Graphics Freezing
May 24, 2018
You may need an updated video driver in order for the games to work.

My Firewall sends an Alert- emwave.exe is Attempting to Access a DNS Server
May 24, 2018
Allow this connection attempt from your firewall.

Workaround for displaying the emWave program properly with an Ultra HD display on a PC.
May 24, 2018
Ultra High Definition displays will distort the emWave program. It becomes necessary to change the Display Resolution.

How do I adjust the HRV Scale?
May 24, 2018
Adjusting the Time / Heart Rate Axis may provide a more detailed view of the HRV display.

My Anti-Virus/Firewall says that your software has a virus/trojan in it.
May 24, 2018
Please be assured that this is a "false positive"; our software does not contain malware of any kind.

How to uninstall the emWave Application on Mac?
May 24, 2018
Uninstalling the emWave program on a Mac, needs to follow a certain procedure in order for this process to remove any remnants of the old installation.

How to uninstall the emWave program on a PC
May 24, 2018
Uninstall the emWave program-PC

emWave Program Download Link
May 14, 2018
Sometimes you need to reinstall the emWave program or perhaps this is your first installation. Use this Solution Article to download the latest version of the emWave or emWave2 program for your computer.

Arrhythmia/Atrial Fibrillation and the emWave
May 14, 2018
Even if you may have some more serious health issues it's does not mean that you can't use the emWave products.

Troubleshooting and Tips for Using the Ear Sensor with emWave Pro or emWave2
May 14, 2018
If you are having trouble getting a correct pulse reading on the Heart Rate Variability (HRV) Display when starting a session, the following troubleshooting tips will help ensure that you get an accurate reading.

How do I create Training Journal entries?
May 14, 2018
Instructions for creating Training Journal entries in the emWave program.

How to edit the Date/Time on a Saved Session
May 14, 2018
The emWave software has a feature that allows you to change the date on a previously recorded and saved session if the date has been recorded incorrectly.

Age-Gender Info usage in the emWave software program
May 11, 2018
The user's age and gender information aren't a factor in the coherence calculations.

My graph has flatlined or reads a heart rate of 150; what does that mean?
May 11, 2018
If you have a heart rate of 150 or the graph has flatlined, which is a poor signal error, it is possibly due to the existence of other peripheral devices that might be in other USB ports on your computer.

Blocked Plug-In
May 11, 2018
The Blocked Plug-In error message is due to having an older version of Adobe Flash Player.

C++ 2013 Redistributable Patch
May 10, 2018
A Microsoft C++ error condition may be displayed during an emWave program update or installation.

Installing emWave PRO or emWave2
May 09, 2018
Instructions on how to install the emWave program.

Device Not Found on Mac
May 09, 2018
Use this solution for the "Device Not Found" error code on your Mac.

How to the emWave HRV display to Full Screen
May 09, 2018
Instructions on how to get a Full Screen view of the emWave program.

Sync the emWave2 device with your computer.
May 08, 2018
The emWave2 hand held unit is "fresh" until it is synced to the software for the first time.

Can I install the emWave2 software on a computer that already has emWave PRO?
May 08, 2018
No, installing emWave2 on a computer already running emWave PRO is not recommended or supported by HeartMath.

What is the difference between the emWave PRO and the emWave2 software?
May 08, 2018
This is an illustration of some of the more important differences between emWave PRO and emWave2.

I take Beta blockers; will that interfere with the emWave program or devices?
May 08, 2018
Individuals with heart irregularities such as atrial fibrillation or flutter or intense clusters of premature ventricular contractions (PVC's), or children who are unable to sit still, may be unable to use the emWave system successfully.

Dual Drive / Tropical Heat won't recognize emWave is already running.
May 08, 2018
Help using the Dual Drive and Tropical Heat games with the emWave program.

How to move session data between multiple databases or moving sessions between users in the same database.
May 08, 2018
Sometimes it becomes necessary to divide your client base into multiple databases.

emWave Pro Plus Training Video
May 08, 2018
Using this link, you can view a training video for the emWave Pro Plus assessment feature.

How do I find out what version of Adobe Flash I have?
May 07, 2018
Adobe Flash version information.

emWave PRO Training Class
May 07, 2018
A free emWave PRO tele-class is provided by HeartMath LLC.

Transfer session data (Import/Export) between users/clients when saved under the wrong user/client.
May 07, 2018
How to transfer sessions within the emWave software systems.

The Heart Rhythm display has Red Lines on it.
May 07, 2018
The red lines that you may be seeing are called "artifacts". They simply mean that you have lost optimum contact with the sensor and no data was collected during that time.

Sensor Tips
May 03, 2018
Troubleshooting and Tips for Using the Sensor and Getting an Accurate Pulse Reading with emWave Software

Installing Flash Player on macOS High Sierra
May 03, 2018
The Coherence powered games in the emWave program need Flash to run. Use this solution to install Flash Player on macOS High Sierra.

How do I manage or disable email notifications from HeartCloud?
Apr 30, 2018
Managing HeartCloud notifications.

How is Coherence determined by HeartMath programs?
Apr 30, 2018
Coherence measurement data accumulation explained.

Error code - Sensor Not Found / Device Not Found
Apr 30, 2018
Error code - Sensor not Found / Device Not Found

How does the Ear Sensor work?
Apr 09, 2018
The HeartMath Sensors are a Plethysmograph not a Pulse Oximeter.

HeartCloud Top Achievement Scores
Apr 06, 2018
Coherence is not a's a contribution to a better world.

HeartMath Technology Training Videos
Apr 06, 2018
There are training videos available for all of the HeartMath Technology products.

Ear Sensor Sensitivity
Apr 06, 2018
The emWave Ear Sensor is quite sensitive and can respond to ambient light.

Deleting a HeartCloud Account
Apr 06, 2018
Only the HeartCloud Administrator can delete an account.

How to use the HeartMath Breathing Pacers
Apr 06, 2018
Instructions for using the Breathing Pacer's with the HeartMath products.

Release Notes for emWave PRO and PRO Plus
Apr 05, 2018
Introduction of new features and fixes for the current version of emWave PRO.

Assessment Quality Warning
Mar 02, 2018
It's possible to see a Quality Warning code printed on your Assessments report.

HRV and Challenge Levels
Feb 26, 2018
This is a detailed scientific explanation of HRV in physiological terms.

Start arrow is grayed out on the main Session screen.
Feb 02, 2018
You opened your emWave program on your Mac and the Start arrow is grayed out on the main Session screen. It's possible that you have a font missing or one that needs to be enabled.

High Sierra - No Sensor Found
Jan 23, 2018
Use this solution to resolve the "Sensor Not Found" issue with Mac - High Sierra