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Showing 122 articles under the "emWave Pro" category:

Achievement Scores
Apr 16, 2018
Explanation of Achievement Scores and the relationship to Coherence.

How does the Ear Sensor work?
Apr 09, 2018
The HeartMath Sensors are a Plethysmograph not a Pulse Oximeter.

How do I reset my HeartCloud password?
Apr 06, 2018
Step-by-step instructions on how to reset your HeartCloud password.

HeartCloud Top Achievement Scores
Apr 06, 2018
Coherence is not a's a contribution to a better world.

HeartMath Technology Training Videos
Apr 06, 2018
There are training videos available for all of the HeartMath Technology products.

Ear Sensor Sensitivity
Apr 06, 2018
The emWave Ear Sensor is quite sensitive and can respond to ambient light.

Deleting a HeartCloud Account
Apr 06, 2018
Only the HeartCloud Administrator can delete an account.

How to use the HeartMath Breathing Pacers
Apr 06, 2018
Instructions for using the Breathing Pacer's with the HeartMath products.

Release Notes for emWave PRO and PRO Plus
Apr 05, 2018
Introduction of new features and fixes for the current version of emWave PRO.

How to view the raw Inter-Beat Interval (IBI) data
Mar 19, 2018
Viewing the raw Inter-Beat Interval data can be of importance to researchers and those users who are familiar with this data and can interpret the data.

Assessment Quality Warning
Mar 02, 2018
It's possible to see a Quality Warning code printed on your Assessments report.

Games FAQ
Mar 01, 2018
Factoids on using the Games in the emWave Programs.

HRV and Challenge Levels
Feb 26, 2018
This is a detailed scientific explanation of HRV in physiological terms.

Start arrow is grayed out on the main Session screen.
Feb 02, 2018
You opened your emWave program on your Mac and the Start arrow is grayed out on the main Session screen. It's possible that you have a font missing or one that needs to be enabled.

High Sierra - No Sensor Found
Jan 23, 2018
Use this solution to resolve the "Sensor Not Found" issue with Mac - High Sierra

Installing Flash Player on Mac OS High Sierra
Dec 13, 2017
Use this solution to install Flash Player on Mac OS High Sierra. Now the coherence powered games in the emWave program will work.

Sensor Tips
Dec 07, 2017
Troubleshooting and Tips for Using the Sensor and Getting an Accurate Pulse Reading with emWave Software

The Heart Rhythm Screen has Red Lines on it.
Dec 07, 2017
The red lines that you may be seeing are called "artifacts". They simply mean that your finger (or ear lobe if you are using an ear sensor) has lost good contact with the sensor.

emWave PRO - FAQ
May 22, 2017
A comprehensive, descriptive list of Frequently Asked Questions regarding emWave PRO.

emWave Pro Tour User Manual
Dec 22, 2016
A downloadable .pdf version of the emWave Pro Tour from the emWave Pro Library

Error code - Sensor Not Found / Device Not Found
Nov 10, 2016
Error code - Sensor not Found / Device Not Found

Simultaneous comparisons of emWave PRO and Inner Balance data
Nov 10, 2016
Attempting to make a simultaneous comparison of session data being accumulated by the emWave PRO program and the Inner Balance Trainer app is not recommended.

How is Coherence determined by HeartMath programs?
Nov 10, 2016
Coherence measurements explained.

How to Sync to HeartCloud
Nov 10, 2016
Sync to your HeartCloud account.

Instructions for using HeartCloud
Nov 02, 2016
Have you started using the HeartCloud? If you are having difficulties, you can download step-by-step instructions for using the HeartCloud here.

Transfer session data (Import/Export) between users/clients when saved under the wrong user/client.
Sep 15, 2016
How to transfer sessions within the emWave software systems.

emWave Pro Plus Assessments FAQ
May 02, 2016
Here are some questions that have been answered directly by Dr. Rollin McCraty, Director of Research for the HeartMath Institute.

emWave PRO/emWave2 Training/Orientation Schedule
Apr 06, 2016
Schedule of emWave Training Classes

emWave PRO Training Class
Apr 06, 2016
A free emWave PRO tele-class is provided by HeartMath LLC.

Registering Your Product
Jan 27, 2016
Instructions on how to Register your emWave product.

emWave Pro Plus Assessment Assistance
Jan 15, 2016
Here’s a variety of resources that can help you learn more about the emWave Pro Plus assessments.

How do I find out what version of Adobe Flash I have?
Dec 21, 2015
Adobe Flash version information.

(Power) Spectrum Average
Dec 15, 2015
Interpreting the (Power) Spectrum Average in the emWave program.

What are the MAC OS/Hardware Requirements for running the emWave application?
Dec 10, 2015
MAC System Requirement information.

What are the minimum system requirements for running the emWave program?
Dec 10, 2015
Basic System Requirements for using the emWave Programs.

How to uninstall the emWave Application on Mac?
Dec 03, 2015
Uninstalling the emWave program on a Mac, needs to follow a certain procedure in order for this process to remove any remnants of the old installation.

How do I update my emWave software?
Nov 11, 2015
Instructions on how to update your emWave software.

emWave Pro Plus Training Videos
Oct 16, 2015
Using this link, you can view training video's for the emWave Pro Plus assessment feature.

Heart Rate Variability Overview
Oct 16, 2015
Here you can download a .pdf document of the Heart Rate Variability Overview. This is a comprehensive explanation of Heart Rate Variability and it's affect on the human nervous system.

emWave PRO Plus Features
Oct 14, 2015
This is a download link to a .pdf file illustrating the features of the emWave PRO Plus features.

emWave USB Fix for Windows 8.1 and Windows 10
Sep 02, 2015
This solution is applicable to both the emWave2 Enumeration issue (two blue lights flashing) and the emWave program crashing issue with Windows 8.1 and Windows 10

Mar 31, 2015
Both the emWave PRO and the emWave2 handheld unit, offer Tones to indicate changes. It may be your Coherence Level, a Reward or power management.

What is the Coherence Coach?
Jan 12, 2015
The Coherence Coach is one of the key training components of the emWave PRO system.

How to move session data between multiple databases or moving sessions between users in the same database.
Dec 04, 2014
Sometimes it becomes necessary to divide your client base into multiple databases.

Dual Drive / Tropical Heat won't recognize emWave is already running.
Dec 03, 2014
Help using the Dual Drive and Tropical Heat games with the emWave program.

I take Beta blockers; will that interfere with the emWave program or devices?
Nov 27, 2014
Individuals with heart irregularities such as atrial fibrillation or flutter or intense clusters of premature ventricular contractions (PVC's), or children who are unable to sit still, may be unable to use the emWave system successfully.

What is the difference between the emWave PRO and the emWave2 software?
Nov 27, 2014
This is an illustration of some of the more important differences between emWave PRO and emWave2.

Can I install the emWave2 software on a computer that already has emWave PRO?
Nov 26, 2014
You may install emWave2 on a computer already running emWave PRO.

Sync the emWave2 device with your computer.
Nov 26, 2014
The emWave2 hand held unit is "fresh" until it is synced to the software for the first time.

How to expand HRV to Full Screen
Nov 25, 2014
Instructions on how to get a Full Screen view of the emWave program.

Device Not Found on Mac
Nov 25, 2014
Use this solution for the "Device Not Found" error code on your Mac.

Installing emWave PRO or emWave2 on Windows
Nov 25, 2014
How to install the emWave program on Windows XP/ WIN 7/ WIN8 systems.

"Architecture not Supported" Error
Nov 25, 2014
This is an error code specific to MAC's and has been corrected in the latest version of emWave PRO. Make sure that you have all of the program updates.

Longest Singular Duration spent in High Coherence feature
Nov 25, 2014
This field in the inspector displays the longest uninterrupted period of time spent in High Coherence during a session.

Blocked Plug-In
Nov 24, 2014
The Blocked Plug-In error message is due to having an older version of Adobe Flash Player.

Visual C++ Error
Nov 24, 2014
The emWave software for Windows (both PRO and e2 versions) needs the 2010 MS Visual C++ redistributable to run. You may see this message during install.

My graph has flatlined or reads a heart rate of 150; what does that mean?
Nov 24, 2014
If you have a heart rate of 150 or the graph has flatlined, which is a poor signal error, it is possibly due to the existence of other peripheral devices that might be in other USB ports on your computer.

HeartMath Health FAQ
Nov 24, 2014
A summary of informative questions regarding the use of HeartMath products and your health.

emWave Breath Pacer
Nov 24, 2014
Everyone has their own natural breathing pace which is comfortable for them.

Age-Gender Info usage in the emWave software program
Nov 24, 2014
The user's age and gender information aren't a factor in the coherence calculations.

How to Update the emWave software programs
Nov 12, 2014
Use these procedures to Update the emWave programs

Challenge Levels
Nov 07, 2014
Using the Challenge Levels in the emWave program.

HeartCloud Account Prompt
Oct 07, 2014
The emWave PRO program will prompt each user to create a HeartCloud account if they don't have one.

How to install the emWave application on a Mac?
Oct 01, 2014
Step by step instructions on how to install the emWave program on a MAC.

How to edit the Date/Time on a Saved Session
Oct 01, 2014
The emWave software has a feature that allows you to change the date on a previously recorded and saved session if the date has been recorded incorrectly.

Replay a Session
Oct 01, 2014
This solution article is a step-by-step procedure for using the Replay HRV Session feature in the emWave program.

How do I create Training Journal entries?
Sep 23, 2014
Instructions for creating Training Journal entries in the emWave program.

Troubleshooting and Tips for Using the Ear Sensor
Sep 09, 2014
If you are having trouble getting a correct pulse reading on the Heart Rate Variability (HRV) Display when starting a session with the Inner Balance Trainer, the following troubleshooting tips will help ensure that you get an accurate reading.

Sharing Session Data from the HeartCloud with your Practitioner
Sep 04, 2014
This is an important feature for use with your Clinician or Practitioner.

How do I disable email notifications from HeartCloud?
Jun 25, 2014
Managing HeartCloud notifications.

emWave PRO Quick Start Guide
May 16, 2014
A link to a downloadable version of the emWave PRO Quick Start Guide.

Dual Drive Game User's Manual
May 06, 2014
Here is a download link to the Dual Drive User's Manual.

Arrhythmia/Atrial Fibrillation and the emWave
May 05, 2014
Even if you may have some more serious health issues it's does not mean that you can't use the emWave products.

emWave Program Download Link
May 05, 2014
Sometimes you need to reinstall the emWave program or you don't have a CD drive in your computer. Use this Solution Article to download the latest version of the emWave or emWave2 program for your computer.

How to Change the Soundtrack in the emWave program.
May 05, 2014
Using music soundtracks with the emWave program.

How do I find my PC's configuration and system information?
May 01, 2014
Occasionally, you may be asked by HeartMath Technical Support to send us a copy of your computer's system information so we can diagnose any conflicts or difficulties there may be with the emWave program.

How to uninstall the emWave program on a PC
May 01, 2014
Uninstall the emWave program-PC

How do I find my Mac's configuration and system information?
May 01, 2014
MAC system information

Allow emWave in Windows Firewall or Disable Windows Defender on Vista/WIN 7/WIN 8
May 01, 2014
In some cases, you may have to disable the Windows Firewall or Windows Defender to install the emWave program.

My Anti-Virus/Firewall says that your software has a virus/trojan in it.
May 01, 2014
Please be assured that this is a "false positive"; our software does not contain malware of any kind.

How do I adjust the HRV Scale?
May 01, 2014
Adjusting the Time / Heart Rate Axis may provide a more detailed view of the HRV display.

emWave Pro freezes during update (MAC only)
May 01, 2014
This solution will assist you with installing the program if it freezes.

Unblock Firewall protection for Dual Drive/Tropical Heat Games
May 01, 2014
Sometimes, your Firewall will prohibit the functionality of the Dual Drive and Tropical Heat Games.

Workaround for displaying the emWave program properly with an Ultra HD display.
May 01, 2014
Ultra High Definition displays will distort the emWave program. It becomes necessary to change the Display Resolution.

My Firewall sends an Alert- emwave.exe is Attempting to Access a DNS Server
May 01, 2014
Allow this connection attempt from your firewall.

Graphics Freezing
May 01, 2014
You may need an updated video driver in order for the games to work.

My Heart Cloud icon is greyed out
May 01, 2014
How to connect your User account to the emWave program.

Game Error code
Apr 30, 2014
Make sure that you exit games when you are finished playing them.

How to Print and or Convert a previous session to a .pdf file
Apr 30, 2014
Instructions and tips on how to print a Session to a .pdf file.

File in Use/Cannot be Deleted
Apr 30, 2014
In rare cases you may see this message while uninstalling or upgrading emWave PRO or emWave2 on Windows.

How is the emWave system different from other stress management devices?
Apr 10, 2014
emWave doesn't simply measure heart rate. It measures the varying space in between your heart beats known as Heart Rate Variability (or HRV).

Dual Drive only lists Basic Race and one car
Mar 24, 2014
Please uncheck the option in Options - Levels Progress in Order.

Tips on using a GamePad controller
Mar 24, 2014
Using a Game Pad controller can enhance your experience with Dual Drive and Tropical Heat.

I am having difficulty registering Dual Drive or Tropical Heat
Mar 21, 2014
Tips on how to register your copy of Dual Drive or Tropical Heat.

Why can't I see the Mandala Breath Pacer?
Mar 21, 2014
The Mandala Breath Pacer has a minimum Operating System requirement.

Scroll through Sessions on the Progress View
Mar 21, 2014
You can also scroll through sessions by simply using the right and left arrow keys on your computer.

How to convert an emWave Pro data file export in JSON format to an Excel-readable format
Mar 21, 2014
Converting emWave Session data to an Excel readable format.

emWave doesn't automatically install from the disc.
Mar 21, 2014
The emWave program does not include an automatic installer feature.

How to convert a song in iTunes to the MP3 format.
Mar 21, 2014
To add a soundtrack to the emWave program, it has to be in one of 3 formats. .mp3 and .wav are the most popular.

How do I tell what version of the emWave program I have?
Mar 21, 2014
The location of the emWave version number within the software.

emWave PRO and the emWave2 program
Mar 21, 2014
You do not need the emWave2 program, if you have emWave PRO.

I updated the emWave program, it asked for my registration number again, and now my Session Data is gone.
Mar 21, 2014
It's possible that you have more than one emWave database file.

I'm using a USB Hub and my Sensor is not working correctly.
Mar 21, 2014
Using a USB Hub with the emWave products.

HRV graph view
Mar 21, 2014
The latest versions of emWave PRO and emWave2 have changed how the HRV graph of completed or reviewed sessions are displayed.

emWave hardware compatibility
Mar 21, 2014
emWave hardware and software purchased together will work as expected.

How do I access the Games, Coherence Coach or Visualizers?
Mar 21, 2014
Click the Hot Air Balloon icon to see the games in emWave.

How to Backup the Sessions Database
Mar 21, 2014
It's important to backup your Sessions Database/s that you use with emWave.

How do I manually check for updates?
Mar 21, 2014
This is the procedure for updating the emWave program.

How do I adjust Session Length?
Mar 21, 2014
Adjusting the Session duration.

Copying and Installing the emWave program to a USB Thumb Drive
Mar 21, 2014
How to copy the emWave program for use on a different computer.

How do I switch between different views in emWave Pro, like HRV or Pulse Wave?
Mar 20, 2014
While on the Session Screen of emWave Pro, you can switch the view to see different forms of Coherence measurements.

Error message- a required .dll file MFC80.DLL was not found
Mar 20, 2014
This is an error that indicates the installation did not go cleanly. Un-installing and re-installing the software should resolve this issue

emWave PRO HIPAA statement
Mar 20, 2014
HIPPA Requirements

What do the stars mean when reviewing past session data?
Mar 20, 2014
Reviewing session data feature.

Mac SPX, Activity and Console Logs
Mar 20, 2014
How to provide vital system information to HeartMath Technical Support.

Adobe Flash Install Error
Mar 20, 2014
Uninstalling Adobe Flash.

Reviewing past Sessions
Mar 20, 2014
In order to review past session data, click the Review Progress icon at the top center of the screen on the emWave program.

How to manage Annotations to the HRV screen for a recorded session.
Mar 20, 2014
Use this Solution for learning to Annotate specific points on the Session Graph.

How to customize the Pictures in the My Inspiration visualizer.
Mar 20, 2014
Instructions for customizing the My Inspiration Visualizer.

Heart Rate Variability in relation to Coherence Scores
Mar 14, 2014
The coherence scores are based on how symmetrical the wave-like HRV pattern is.

I see blue lines in my HRV graph display; what do those mean?
Mar 13, 2014
The blue lines represent overriding the currently visible measuring parameters.

Creating a new User Account for the emWave HeartCloud
Feb 27, 2014
It’s easy to create a free, new User Account in the HeartCloud.

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