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Showing 58 articles under the "Inner Balance" category:

Troubleshooting and Tips for Using the Ear Sensor with Inner Balance
Dec 07, 2017
Troubleshooting and Tips for Getting an Accurate Pulse Reading with the Inner Balance connector and Ear Sensor.

User's Manual for Inner Balance version 3.7 and higher
Oct 10, 2017
Here is a link to download the latest version of the Inner Balance User's Manual.

Classroom Mode for the Inner Balance BTLE Sensor
Jun 13, 2017
Download a .pdf document with complete instructions for using the Inner Balance BTLE Sensor in a multiple user (Classroom) situation.

BTLE - Location Services
Jun 07, 2017
Why Location Services are required on Android devices.

IBT - BTLE Device Radiation
Jun 05, 2017
Here is an explanation regarding the radiation output of the Inner Balance Trainer BTLE Sensor.

BTLE Sensor generates readings without being connected to my ear (aka: Ghosting)
May 05, 2017
This article describes the phenomena of the BTLE sensor continuing to run and register different levels of Coherence without being connected to your body.

Resetting the Inner Balance Bluetooth (BTLE) Sensor
Mar 13, 2017
Instructions on how to reset the IB Bluetooth sensor.

Competing resources and the Inner Balance Bluetooth (BTLE) Sensor
Feb 13, 2017
Handy tip for giving the Inner Balance Bluetooth Sensor, the best chance of connecting with a phone with limited power resources available.

Buy Sensor or No Sensor Found error codes
Feb 13, 2017
On occasion, you may see "Buy Sensor" displayed if the sensor is not detected when first used. After the sensor has worked once or twice, if it is not detected you will get the "No Sensor Found" error code displayed.

Bluetooth (BTLE) Notification
Feb 13, 2017
When you first turn on the Inner Balance app, you may see a notice regarding Bluetooth on your device.

Inner Balance Bluetooth (BTLE) Sensor Pairing / Bonding Issues
Feb 10, 2017
Are you having problems pairing the Inner Balance Trainer Bluetooth sensor? These instructions will provide insightful tips for you.

How to use the HeartMath Breathing Pacers
Dec 23, 2016
Instructions for using the Breathing Pacer's with the HeartMath products.

My Inner Balance App crashes when I try to run a session
Dec 20, 2016
If the Inner Balance app gets stuck and crashes every time you try to run a Session. Use this Solution Article to help you delete and re-install the Inner Balance app.

What happens if you disconnect the ear sensor while a Session is still running in Inner Balance.
Dec 20, 2016
The effects of disconnecting the ear sensor from the Inner Balance app during a Session.

Update Inner Balance
Dec 20, 2016
Instructions for Updating the Inner Balance app.

Deleting a HeartCloud Account
Dec 20, 2016
Only the HeartCloud Administrator can delete an account.

Ear Sensor Sensitivity
Dec 20, 2016
The emWave Ear Sensor is quite sensitive and can respond to ambient light.

How do the challenge levels work in Inner Balance?
Dec 19, 2016
These screen shots of the Inner Balance session screen at the four different challenge levels show how the thresholds between the low, medium, high and highest challenge levels increase as you change the challenge levels from one to four.

What do the Sound Effect Tones mean?
Dec 19, 2016
What do the Sound Effect Tones mean in the Inner Balance app?

Why is the HeartMath Tab blank in my Inner Balance app?
Dec 19, 2016
Why is the HeartMath Tab blank in my Inner Balance app?

Where can I get more training?
Dec 19, 2016
There are several options for more training. Visit our store at for books on Transforming Stress or Transforming Anxiety. There are also a number of free webinars on a variety of topics available at Additionally, to learn the various HeartMath tools and techniques you can visit or work with a licensed HeartMath 1:1 Provider at

What Apple Mobile Devices are compatible with Inner Balance app and Sensor hardware?
Dec 19, 2016
The Inner Balance usage limitations are based on the iOS version of the hardware.

When your phone is searching for a signal or pulse graph looks poor?
Dec 19, 2016
If your phone is in an area with weak signal strength, as indicated by the signal strength indicator, you may need to put it in Airplane mode to avoid interference with the Inner Balance pulse sensor. This is due to the fact that cell phones in weak signal areas put out a stronger signal in order to connect to the cellular network and, in doing so, can interfere with Inner Balance sensor’s function and accuracy.

How can I tell which version of Inner Balance and Sensor firmware I have?
Dec 15, 2016
To find out the version of your Inner Balance app and sensor firmware, use these methods.

HeartMath Technology Training Videos
Dec 14, 2016
There are training videos available for all of the HeartMath Technology products.

HeartCloud Top Achievement Scores
Dec 14, 2016
Coherence is not a's a contribution to a better world.

Connecting the Inner Balance hardware to your iOS device
Dec 14, 2016
Instructions for connecting the Inner Balance hardware to your iOS device.

How to copy/backup your Inner Balance database on your iOS device
Dec 14, 2016
If you need to reinstall or you buy a new iOS device, you may wish to copy/backup your database from the Inner Balance app.

Inner Balance User's Manual for iOS 6
Dec 14, 2016
The Inner Balance User's Manual for iOS 6 is only available from this link.

Inner Balance User's Manual for iOS 7 - previous Inner Balance versions 3.0 - 3.6
Dec 14, 2016
Here is a .pdf version of the current Inner Balance User's Manual for iOS 7 - previous Inner Balance versions 3.0 - 3.6

Inner Balance FAQ's
Dec 13, 2016
Are you interested in the Inner Balance Trainer app? Here is the list of questions that are most frequently asked.

Playing the Session Help audio tutorial
Dec 01, 2016
Instructions for playing the Session Help audio tutorial.

How do I play the Tutorial videos in Inner Balance?
Dec 01, 2016
Instructions on how to play the Tutorial videos in the Inner Balance app.

How do I reset my HeartCloud password?
Nov 24, 2016
Step-by-step instructions on how to reset your HeartCloud password.

How does the Ear Sensor work?
Nov 18, 2016
The HeartMath Sensors are a Plethysmograph not a Pulse Oximeter.

Inner Balance Breath Pacer
Nov 16, 2016
Creating a comfortable breathing pace.

Can I use my earbuds with the Inner Balance app?
Nov 16, 2016
Use your earbuds with the Inner Balance app to enhance your Session experience.

Inner Balance seems to drain my battery quickly.
Nov 15, 2016
Sometimes apps seem to drain the battery quickly. Follow this procedure to close apps on your iDevice.

iPad with Inner Balance and HD TV
Nov 15, 2016
An statement about the use of an iPad with Inner Balance, on a High Definition TV.

Using a Lightning Adapter with an older iDevice and Inner Balance
Nov 15, 2016
If you have an older iDevice with the 30 pin charging port, you will need a genuine, Apple compatible adapter to use the HeartMath Inner Balance Lightning Sensor Connector.

Achievement Scores
Nov 14, 2016
Explanation of Achievement Scores and the relationship to Coherence.

How to operate the Sound Settings in Inner Balance
Nov 14, 2016
Using the Sound settings in the Inner Balance app.

How to delete Sessions from Inner Balance.
Nov 10, 2016
Use this procedure to delete Sessions from Inner Balance.

How to resolve issues with iOS and the Inner Balance Hardware
Nov 10, 2016
If you are experiencing issues with the Inner Balance hardware and your iOS device, please follow the appropriate part of this procedure.

How to delete Reminders from the Inner Balance app
Nov 10, 2016
Occasionally you may wish to delete a Reminder from the Inner Balance app. Follow these instructions to perform that procedure.

Error code - Sensor Not Found / Device Not Found
Nov 10, 2016
Error code - Sensor not Found / Device Not Found

Simultaneous comparisons of emWave PRO and Inner Balance data
Nov 10, 2016
Attempting to make a simultaneous comparison of session data being accumulated by the emWave PRO program and the Inner Balance Trainer app is not recommended.

How to enjoy a Soundtrack with Inner Balance
Nov 10, 2016
Adding a Soundtrack to Inner Balance can be a pleasant enhancement to your Inner Balance regimen.

How is Coherence determined by HeartMath programs?
Nov 10, 2016
Coherence measurements explained.

How to Sync to HeartCloud
Nov 10, 2016
Sync to your HeartCloud account.

How to use the My Inspiration Video feature in the Inner Balance app.
Nov 10, 2016
Instructions for using the Inner Balance - My Inspiration interactive video feature.

Instructions for using HeartCloud
Nov 02, 2016
Have you started using the HeartCloud? If you are having difficulties, you can download step-by-step instructions for using the HeartCloud here.

HeartMath Health FAQ's
Nov 24, 2014
A summary of informative questions regarding the use of HeartMath products and your health.

Sharing Session Data from the HeartCloud with your Practitioner
Sep 04, 2014
This is an important feature for use with your Clinician or Practitioner.

How do I disable email notifications from HeartCloud?
Jun 25, 2014
Managing HeartCloud notifications.

How do I find the Inner Balance app in iTunes or the Apple App store?
May 05, 2014
Finding the Inner Balance app on iTunes or the Apple App Store.

How to use the Inner Balance app and iOS 5
Mar 27, 2014
Use this solution to discover how to run a previous version of Inner Balance with iOS 5.

How to add an image/photo to Inner Balance
Feb 12, 2014
How to add an image/photo to Inner Balance

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