Take the Free Personal Wellbeing Survey
See a snapshot of your current level of wellbeing

Knowledgebase


Knowledgebase Search:



Knowledgebase Article

What happens if you disconnect the ear sensor while a Session is still running in Inner Balance.

Apr 06, 2018

Whether you actually unplug the ear sensor or it comes off of your ear lobe during a session, shortly after this happens these features will react:
 
  • The pulse will stop registering and freezes.
  • Coherence Over Time - Flatlines, but is still visible in the app.
  • Coherence Points & Achievement Points - Stop accumulating.
  • Session Length Time - Keeps running.


Since the Session Length Time will keep running, you should stop the Session and close the App if you are through. Your Session will still be recorded and added to your HeartCloud account.

Please Note: These actions by the App are not indicative of a malfunction of the App or a defective Sensor.






Back to Top