Occasionally, you may be asked by HeartMath Technical Support to provide us with some system and emWave app information to resolve a technical issue. Most of the time, the information Tech Support needs, can be acquired from within the emWave app.
Save a copy to your Desktop and name the file with your last name. Please email the document to us at
- Click on the Apple icon in the upper left on your menu bar.
- Click on About this Mac.
- You will see a nice view of your computer information including macOS version and hardware.
- To create and export a file of your hardware and software click on the More Information button.
When the window launches go to the Menu and choose Save As and save a copy to email to us at [email protected]