Knowledgebase
Knowledgebase Article
Why is the HeartCloud Tab blank in my Inner Balance app?
Apr 06, 2018This function is dependent upon the internet connectivity of your device.
The device caches internet home pages, but if it detects a change, it will try to download a new page from the internet.
If a change is detected, it clears the cache and your internet connection is suspect, you will get a blank screen if it cannot make the internet connection.