2011 Best Practices Conference
Written by Todd Linden, president and CEO of Grinnell Regional Medical Center Thursday, 19 May 2011 09:53
News - Best Practices Conference
The conference continued yesterday with Susan Launder, Barbra Hudak, and Lynne Hulvey all from the Mayo Clinic Arizona. All I can say is wow! Susan leads a nursing unit (4 East) where she has transformed the culture by infusing HeartMath into the daily activities of her team. “When the staff is happy…everyone’s happy and HeartMath brings happiness”, according to Susan.
Lynne is a SWAT nurse and Barbra is house supervisor, both responsible for helping to bring HeartMath hospital-wide at Mayo. What was particularly profound from these two presentations was the passion from these three nurses for their teams and in turn their care for their patients. They provided several tips for others in the room for expanding HeartMath and then Susan mentioned she provided information and data to the Mayo Board of Governors which helped lead to the expansion of HeartMath throughout the Arizona Mayo system. What really struck me was the data that indicated the error rates were improved on her unit due to HeartMath: better communication, clearer critical thinking and improved working relationships. Like I said earlier “Wow”! I know HeartMath changes lives (I’ve seen this many times in my own experiences), but it clearly also saves lives through improved patient safety. That’s pretty powerful.
We finished the day with an opportunity to consider what we appreciated most from the day. I appreciated:
Lots of good ideas from very inspired leaders.
The compassion, caring and passion was so genuine.
Profound organizational commitment.
Telling stories spreads the good news to others.
The Fairfield video was inspiring.
The connection between Qigong and HeartMath – “Move and breath with life”.
Evidenced based science adds credibility and opportunity for improved patient care.
HeartMath changes lives and saves lives.
This is a different kind of conference…the pace is deliberate and content focused and thoughtful. I can hardly wait for today.