Programs

Training for Healthcare Organizations

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Leadership Training

Transforming Stress and Building Resilience

Providing healthcare leaders with tools and technology to increase their capacity, resilience and effectiveness.

The pressure on health care leaders today is unprecedented. Add to that the economic turmoil affecting all aspects of society and the results is a set of conditions making performance, health, quality and safety even more difficult to attain and sustain. Leadership is more than words and decisions. It’s about setting the tone for a coherent environment for all. Coherence empowers all to find the leadership skills within and lead their divisions in alignment of the C-level leadership.

The HeartMath® Program provides leaders with new tools and strategies for managing stress, building resilience and increasing effectiveness in the face of their daily challenges. These tools are based on two decades of research in the areas of stress reduction, health improvement and performance enhancement.

“This is a great set of leadership tools, I can now recognize and deal with stress as it comes. I don’t wake up tired anymore. I plan better and am able to be more direct with people.”

Sam Ruffing, MS, RN
Vice President, Patient Care
Methodist Health System

The program is designed to help leaders achieve physiological and emotional balance, improve communication effectiveness, and enhance decision making, while supporting the needs and concerns of staff. HeartMath’s award-winning emWave® technology provides powerful user feedback so skills learned are enhanced.

Dozens of hospital systems are benefitting from the HeartMath program. HeartMath programs for leadership and staff have achieved results in:

  • Increased staff retention
  • Improved patient satisfaction
  • Enhanced communications
  • Improved employee morale
  • Enhanced team performance at both staff and leadership levels
  • Significant cost savings

“HeartMath has given us the tools to make the difference between required courtesy and genuine care. We have achieved our benchmarks in excellence in patient satisfaction and employee satisfaction. I believe without HeartMath, we could not have reached our potential.”

Tom Wright, CEO
Delnor-Community Hospital

Staff Training

Revitalizing Care™
Creating an Optimal Healing Environment from the Inside Out

Many of us in health care understand that the capacity to care for ourselves and for our patients in meaningful ways is not based solely on clinical knowledge, technical skills, or experience. It is especially dependent on our ability to achieve personal balance and coherence in our own lives and to give that sense of balance and compassion to patients and to all for whom we care. The difficulty of managing the stress of working in healthcare, let alone the stresses in our personal lives, is perhaps the greatest barrier preventing care-givers from experiencing a continuity of genuine care in their healing environment.

The purpose of the Revitalizing Care program is to enable all care-givers to revitalize their own power to care—for themselves, for each other and for the patients they serve—through practical tools and technologies that can be applied both personally and clinically.

Program Contents

Four important keys with specific tools and interactive technology will be covered in the first 4 –hour Revitalizing Care program. This program is designed to build and sustain personal resilience care and to create the optimal healing environment. Revitalizing Care Part 2 is a 2-hour program will cover additional tools to sustain and enhance the tools learned in the first program.

  • Key #1: Align the Inner and Outer Environments of Care
  • Key #2: Build Resilience through Ease
  • Key #3: Nurture Authentic Relationships
  • Key #4: Maintain a New Baseline of Authentic Care of Self and Others

Revitalizing Care Part 2

  • Key #5: Increase your Energy

Transforming Stress and Building Resilience

Most of us working in health care organizations today understand that the capacity to consistently perform at a high level is not based on technical skills, past successes, or experience. Sustained high performance is especially dependent on our ability to achieve personal balance and coherence in our own lives and to bring that sense of balanced effectiveness to patients, colleagues, and the missions we serve. The relentless nature of work stress today, let alone the stresses in our personal lives, is perhaps the greatest barrier preventing us from attaining sustained high performance as well as personal health and well-being.

The HeartMath® Program provides staff with new tools and strategies for managing stress, building resilience and increasing effectiveness in the face of their daily challenges. These tools are based on two decades of research in the areas of stress reduction, health improvement and performance enhancement.

The program is designed to help staff members achieve physiological and emotional balance, improve communication effectiveness, and enhance decision making. HeartMath’s award-winning technologies provide powerful user feedback so skills learned are enhanced.

Dozens of hospital systems are benefitting from the HeartMath program. HeartMath programs for leadership and staff have achieved results in:

  • Increased staff retention
  • Improved patient satisfaction
  • Enhanced communications
  • Improved employee morale
  • Enhanced team performance at both staff and leadership levels
  • Significant cost savings

Relieve Stress NOW!

Relieve Stress Anytime, Anywhere and Feel Better in the Moment

Are you looking for an immediate stress solution for your employees?

HeartMath has distilled its years of research and educational content into a simple one hour module that can be delivered to your employees anytime, anywhere to help them reduce stress.

One or more of your staff members are trained to deliver this one-hour session to employees in your organization. In the session employees will learn the impact that stress has on the body, a stress reduction technique and see a demonstration on how to balance their physiology. Employees will learn this easy to use tool that facilitates them to quickly stop the stress and at the same time create a physiological state that supports peak performance, increased mental clarity, and improvements in health and well-being.

PARTICIPANTS WILL LEAVE WITH:

  • An understanding on how stress affects them physically, mentally and emotionally.
  • A new technique they can practice for reducing stress.
  • A handout to assist them in on-going use.

PRESENTER TRAINING PROGRAM INCLUDES:

  • Three hours of live instruction by HeartMath faculty via two 90-minute webinars.
  • Slide presentation and electronic handouts.
  • Electronic templates for literature, table signs and posters to announce the session.
  • Daily and weekly reminders for session attendees.

MATERIALS KIT:

  • 1 emWave® Pro (compatible with Mac and PC)
  • 3 emWave2 handheld units with software interface

HeartMath Certified Trainer Program

The HeartMath Certified Trainer program is a cost effective way to deliver the Revitalizing Care™ program throughout your organization. Qualified trainers attend the 4½-day licensing program in residence at the Institute of HeartMath Research Center to learn how to teach the HeartMath tools in a classroom setting. They also receive personal coaching over a six month period to anchor their personal skills and training abilities, share challenges and successes as they gain experience teaching the tools. HeartMath consultants support the trainers and the leadership in reaching their goals.

HeartMath Interventions Certification Program

The HeartMath Interventions Certification Program (HMI) offers licensed health care practitioners in-depth information on the science of heart rate variability (HRV) and its relationship to stress, health and emotional self-regulation. Specific treatment protocols are covered for working with patients and step by step instructions on using the emWave® technology products. The program has been designed to achieve quick and sustainable results. The Program combines home study, interactive webinars and on-going technical and clinical support. Upon completion of the program, 25 CEUs are available from a variety of professional associations.

eLearning Solutions
Revitalize You! eLearning Program

Revitalize You!: The HeartMath Solution for Building Resilience and Transforming Stress is a five-hour video-based online program that teaches the physiology of stress, resilience and performance and a practical skill‐set to respond dynamically and effectively to complexity, pressure, emotional challenge and change. The program is self-directed, visually engaging and easy to follow. The award winning emWave® technology provides employees with real‐time feedback on their progress. Administration of the program is managed by HeartMath and requires minimal client implementation and oversight

Program ROI

The HeartMath program returns value in four ways (see appendix for details);

  • Reduced health costs – first year ROI 1.95:1 saving client $585US per employee
  • Reduced stress, improved health and performance – reductions in sleeplessness, fatigue, anxiety, depression, anger; improvement in engagement, quality and morale
  • Improved biometrics – 59% reduction in the number of participants with metabolic syndrome
  • Improved quality / safety – 40-71% reduction in pharmacy errors

Personal and Professional Benefits of Revitalize You!

  • Increased resilience - ability to prepare for, and recoup from challenge
  • Stress reduction, associated physiological improvements (e.g., blood pressure, headaches)
  • Reduced fatigue and burnout
  • Increased brain clarity, focus, attention span, accuracy and learning ability
  • Improved communication skills

“.. it is great learning how to deal with my stress and reduce it to be more productive. I use it every night and I am sleeping great. There are several others in my office on the program and we all have our emwaves on our desk, ready to use at a moment’s notice. … Bottom line, I am very impressed with this program and I would recommend it to anyone. ”

Margaret Lawrence
Team Lead
Travelocity Business

Program Elements

• Five 1 –hour online sessions via top LMS platform
• emWave® PSR
• Program guidebook
• Online Counselor support
• Program reminders and homework
• Pre and Post Personal and Organizational Quality Assessment (POQA) with aggregate report
• Drop shipping materials to participants
• LMS Platform hosting fee
• Application, registration, communication strategy
• Alumni program

1-on-1 Provider

HeartMath's 1:1 Provider Licensing and Training Program is designed for professional coaches, counselors, therapists, mental health professionals and others who want to teach their individuals the HeartMath System in a one-on-one setting. License does not cover group or workshop delivery.

 

What others are saying

  • " The HeartMath programs have enabled our leaders to sustain peak performance, to manage more efficiently in a changing environment, and to maintain a work/life balance."

    Tom Wright
    Delnor-Community Hospital, Chicago IL.

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